# Apps, skills and external connections

Understand each tool type and the access its setup requires.

## Add an app for a specific job

Workspace apps such as Documents and Listing Photos provide their own interface. Install the app before opening it; an app shown in the catalog is not necessarily already installed.

## Use a skill for instructions

Skills tell Chippi how to approach a type of job. They do not create an external account connection or new authority to act.

## Connect your own account

External connections require your authorization in the relevant workspace. Review supported actions and confirmations. Mailbox is read-only; some listed connections are still coming soon.

## When something is unavailable

Check the installation, current connection and required service. A pending or failed connection is not a successful action. Preserve the work and resolve the setup before retrying.

## Keep exploring

- [Browse integrations](/integrations)
- [Browse the App Store](/apps)
- [Workspace app guide](/docs/workspace-apps)
- [Connect MCP tools](/docs/mcp-integrations)
- [Working with Chippi](/product/ai-workforce)